LekkaClips ("LekkaClips", "we", "us", or "our") operates the website, Progressive Web App (PWA), and services located at www.lekkaclips.co.za (collectively, the "Platform").
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use our Platform. By accessing or using LekkaClips, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Platform.
1. Information We Collect
Information You Provide Directly:
- Account information (name, username, email address, phone number, date of birth, profile picture, bio)
- Content you upload or post (videos, photos, audio, captions, comments, messages)
- Communications with us (support requests, feedback)
- Information from third-party logins (e.g., Google, Apple, or other social login)
Information Collected Automatically:
- Device information (IP address, device type, operating system, browser type)
- Usage data (videos watched, time spent, interactions, search history)
- Location data (approximate location derived from IP address or device settings, if permitted)
- Cookies and similar technologies (see our Cookie Policy)
Information from Third Parties:
- Data from social media platforms or authentication providers when you link or sign in through them.
2. How We Use Your Information
- To provide, maintain, and improve the LekkaClips Platform
- To create and manage your account
- To enable social features (following, liking, commenting, sharing)
- To personalize your experience and recommend content
- To process and respond to your inquiries
- To detect, prevent, and address technical issues, fraud, or illegal activity
- To send important administrative or service-related communications
- For analytics, research, and product development
- To comply with legal obligations
3. How We Share Your Information
- With Other Users: Profile information, content you post, and interactions are visible to other users according to your privacy settings.
- Service Providers: We engage trusted third-party service providers to assist with hosting, analytics, cloud storage, content delivery, customer support, and marketing (e.g., Supabase, Cloudflare, Google Cloud, analytics tools).
- Legal Requirements: We may disclose information if required by law, regulation, court order, or governmental request, or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
- With Your Consent: We may share information in other ways with your explicit consent.
We do not sell your personal information to third parties for monetary compensation.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. You can request deletion of your account and associated data (subject to legal obligations).
5. Your Rights (POPIA Compliance)
As a data subject under the Protection of Personal Information Act (POPIA), you have the right to:
- Access your personal information
- Correct or update inaccurate information
- Request deletion of your information (where applicable)
- Object to the processing of your information
- Withdraw consent (where processing is based on consent)
- Lodge a complaint with the Information Regulator of South Africa
To exercise these rights, contact us using the details below.
6. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to recognize your device and remember preferences, analyze Platform usage and performance, and deliver personalized content and advertisements. You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect functionality of the Platform. See our Cookie Policy for more details.
7. Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Children's Privacy
The Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will take steps to delete it. Users between 13 and 18 must have parental or guardian consent to use the Platform.
9. International Data Transfers
Your information may be transferred to, stored, and processed in countries outside South Africa (including but not limited to the United States and European Union) where our service providers are located. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the Platform and updating the "Last Updated" date. We encourage you to review this page periodically. Your continued use of the Platform after changes constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: lekkaclips@gmail.com
Physical Address: 61 Sophia Street, Pretoria, Gauteng, 0082
Website: https://www.lekkaclips.co.za
You may also contact the Information Regulator of South Africa for any complaints.